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AfterMarket Sales Engineer – Marine & Power Products | FAMCO | Dubai
No two days are the same at Al-Futtaim, no matter what role
you have. Our work is driven by the desire to make a difference and to have a
meaningful impact with the goal of enriching everyday lives . Take our engaging
and supportive work environment and couple it with a company culture that
recognises and rewards quality performance, and what do you get? The chance to
push the limits every single day.
As a humble family business that started on the banks of the
Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31
countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find
us in industries ranging from automotive and retail, to finance and real
estate, and connecting people with international names like Lexus, Ikea,
Robinsons, and Adidas. Our team is proudly multicultural and multinational
because that kind of diverse representation gives us the global mindset to grow
and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Sales Engineer
– Marine & Power Products | FAMCO | Dubai
About The Position
We currently looking to recruit an experienced Aftermarket
Sales Engineer for our FAMCO Marine and Power Product Division in Dubai.
Reporting to the Divisional Manager, you will manage the sales of parts,
service and service contracts to new and existing end users / customers who
have purchased power & marine products and to provide technical and
non-technical in-field support to the end users / customers.
Specifically, Your Key Responsibilities Are As
Follows
·
Managing the sales of parts, service and annual service /
maintenance contracts for gen sets & marine engines within UAE.
·
Develop & install parts and service marketing activities, “go
to” market strategies and customer support package for each new installation.
This includes recommended parts stocking, annual service contracts, menu priced
repairs and re-man programmes.
·
Provide data and feedback to the FAMCO parts product and inventory
management team on parts competitors, general and specific market prices, parts
availability and parts requirements (old and new) to assist in fine tuning
inventory stocking profile.
·
Manage and advise on the provision of credit facilities for new and
existing customers and monitor the collection of receivables for parts and
service within UAE.
·
Carry out prospecting and conversion activity for existing
customers & not using FAMCO parts & service.
·
Provide up to-date competitive data from the field on existing and
competitor installations through customer mapping in order to develop and
enhance the FAMCO database.
·
To provide accurate monthly and quarterly forecast of parts and
labour sales.
About You
The ideal candidate for this role should possess
the following qualifications, knowledge and skills:
Minimum
Qualifications and Knowledge: Either a Diploma or Degree in Mechanical
Engineering with good knowledge of the aftermarket (parts & service) within
marine & power products. You need to have knowledge of electrical, control
& instrumentation systems & diesel engines.
Minimum
Experience: Minimum 3 years’ experience with marine and power
products
Job-Specific
Skills: Problem solving, activity planning &
organizing, ability to work with teams, high level of communication skills and
technical acumen with the ability to learn new products technical changes to
specifications & product features, benefits and innovations.
Behavioural
Competencies : Ability to communicate easily with internal and
external customers, open and honest and takes ownership to solve issues,
responsible and has cultural awareness and empathy, should be flexible and
demonstrate sound work ethics.
REF-AN
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